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Support

We are here to help. Find answers to common questions below, or reach out to us directly.

Getting Started

How do I create an account?

Download Life-Together from the App Store, open the app, and tap "Sign Up." Enter your name, email address, and a password to get started. You will receive a verification email — tap the link in that email to activate your account before signing in.

How do I reset my password?

On the sign-in screen, tap "Forgot Password" and enter your email address. We will send you a link to reset your password. Check your spam folder if the email does not arrive within a few minutes.

Can I use Life-Together on multiple devices?

Yes. You can sign in to your account on as many devices as you like. Your groups, messages, and content are synced across all of them.

Groups

How do I join a group?

You can join a group in two ways: ask a group admin to send you an email invitation, or enter a group invite code directly in the app by tapping "Join a Group" from the home screen.

How do I create a group?

Tap the "+" button on the home screen and select "Create Group." Give your group a name and an optional description or photo. Once created, you can invite members by email or share your group's unique invite code.

What are the different member roles?

Life-Together has several roles within a group:

How do I leave a group?

Open the group, go to Group Settings, and tap "Leave Group." If you are the only admin, you will need to assign another admin before you can leave.

Prayer Board

How do I post a prayer request?

Open your group and navigate to the Prayer Board tab. Tap "New Request," enter your request, and optionally mark it as Urgent or Private before posting.

What does "Private" mean for a prayer request?

A private prayer request is visible only to group admins and moderators. Use this when you want prayer support but prefer not to share the details with all group members.

How do I mark a prayer as answered?

Open the prayer request and tap "Mark as Answered." This moves it to the answered section and lets your group celebrate what has happened.

Events and RSVPs

How do I RSVP to an event?

Open the event from your group's Events tab and tap your response: Attending, Maybe, or Not Attending. You can include your household members in your RSVP so the host knows how many people to expect from your family.

Can I add an event to my phone's calendar?

Yes. Open the event and tap "Add to Calendar." Life-Together will add it to your device's native calendar app.

How do recurring events work?

When creating an event, you can set it to repeat daily, weekly, bi-weekly, monthly, or annually. Each occurrence appears on the group calendar and can be RSVP'd to individually.

Babysitters

How do babysitters sign up for events?

A group admin or event host shares a babysitter invitation link. The babysitter's parent or guardian opens the link, creates an account (or signs in), and joins the group. Once in the group, the parent or guardian creates babysitter profiles for their children and can then sign them up for babysitting roles in events.

Can babysitters log in to the app themselves?

No. Accounts are for adults only. A babysitter profile is an informational record managed by the parent or guardian — babysitters do not have their own login credentials.

What information is stored for a babysitter profile?

Each babysitter profile includes a name and an optional birth year or date of birth. The parent or guardian can edit or delete their babysitter profiles at any time.

Notifications

How do I turn on push notifications?

Go to your Profile and tap "Notifications." Toggle on the categories you want to be notified about — new events, prayer requests, chat messages, and more. You will be prompted to allow notifications on your device if you have not already.

I am not receiving notifications. What should I check?

Account and Household

How do I link with my spouse or partner?

Go to your Profile and tap "Household." From there you can send a household link invitation to your spouse or partner using their email address. Once accepted, you will be connected as a household and can RSVP to events together.

How do I add family members to my profile?

Go to your Profile and tap "Family Members." You can add children and other family members with their names, relationships, and birthdates. These appear in event RSVPs so hosts know who to expect.

How do I delete my account?

Go to your Profile and tap "Delete Account." You will be given three options: delete all your content, keep your content anonymously, or keep your content attributed to your name. In all cases, your account and personal data are permanently removed. This action cannot be undone.

Contact Us

If you could not find the answer you were looking for, our support team is happy to help.

Email Support

Send us a message and we will get back to you as soon as possible.

support@life-together.app